Privacy Policy

Last updated: December 2025

1. Introduction

QBASE SOLUTIONS LTD ("we", "us", or "our") operates the website https://qbasesolutions.digital (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

We are committed to protecting your privacy and ensuring the security of your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number, postal address)
  • Business information (company name, job title)
  • Information you provide when contacting us through our contact form
  • Any other information you choose to provide to us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Service
  • To respond to your inquiries and provide customer support
  • To send you marketing communications (with your consent)
  • To improve and optimize our website
  • To comply with legal obligations
  • To detect and prevent fraud or abuse

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data
  • Contract: When processing is necessary for the performance of a contract
  • Legal Obligation: When we need to comply with a legal obligation
  • Legitimate Interests: When processing is necessary for our legitimate business interests

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal information:

  • Right of Access: You can request copies of your personal data
  • Right to Rectification: You can request correction of inaccurate data
  • Right to Erasure: You can request deletion of your personal data
  • Right to Restrict Processing: You can request restriction of processing
  • Right to Data Portability: You can request transfer of your data
  • Right to Object: You can object to processing of your personal data
  • Right to Withdraw Consent: You can withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries outside the UK. We ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

11. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

QBASE SOLUTIONS LTD
Email: contact@qbasesolutions.digital
Address: 86-90 Paul Street, London, EC2A 4NE, United Kingdom